Company

Capital Golf

14 John Princes Street, W1G 0JS, London, GB

About Capital Golf

Golf Store and custom fit studio based in London, UK.

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Lee Wickham 19 May 2020, 21:36

Really good services very happy with everything I received and would recommend to any one to use them .. was very happy with everything they done from services to receiving

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Ahmed EL 17 May 2020, 17:52

Given the circumstances all went well. Just want to exchange some items for size when shop re opens Thanks

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ANDREW CARGILL 16 May 2020, 19:40

Great trousers, perfect fit, delivered within 36 hours of ordering.

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Sam 14 May 2020, 16:33

Great service, fast delivery!

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HK 12 May 2020, 18:31

Capital golf delivered the wrong item, I understand mistakes happen. But, after weeks of chasing I was eventually provided a return label which the post office were unable to scan so I had to pay for the return shipping myself. I was told not to worry, I would be refunded. I finally received a refund but, only for the wrong item, not even the original delivery cost. So I am out of pocket for capital golf delivering the wrong item. I tried contacting and explaining numerous times but, to no avail. Terrible service and customer care, I will not be ordering anything from capital golf ever again.

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Ronald Stedman 11 May 2020, 21:50

From ordering to delivery, good service thank you.

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William Harding 10 May 2020, 19:30

Good product at a reasonable price and delivered promptly

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Rob Farndon 07 May 2020, 23:18

Ordered online which was obviously easy enough, but I have sent a few emails asking for delivery update and I haven’t received one reply which is really poor. Also it has been two weeks since I ordered and no delivery as of yet. Poor customer service!!!

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Andy Scarborough 03 May 2020, 12:14

Love the website looks amazing. I would on the other hand change your delivery company. No notification on when my product would arrive. I then checked the mail and I had a note saying we will try again to post it after the weekend. DPD rubbish

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Andrew 02 May 2020, 22:41

Quality Item dispatched quickly. Kept informed of shipping process by the shop at every stage. Item as described on web site Will use again

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Warwick Bates 29 April 2020, 06:20

Charged twice for delivery of two items in one package to Australia. Contacted Capital Golf and fobbed off with excuses about being upgraded to DHL Express to which I never agreed nor acceded. Silence since. Customer experience poor. Would not recommend

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Ed Hart 27 April 2020, 13:41

Quick delivery, fast customer service. One happy customer!

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Alan Y 22 April 2020, 17:21

Excellent all round service

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Christine Whyte 17 April 2020, 22:46

Excellent communication, prompt delivery & well priced item, love it. Thank you

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Taylor Jane 13 April 2020, 13:58

Awful never shop again

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gemma thomas 11 April 2020, 19:08

Payed 2 installments, still not received item

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D Watson 09 April 2020, 20:46

Excellent turnaround.

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Mark Whelan 04 April 2020, 16:18

Excellent service great company

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Jonathon Evans 04 April 2020, 14:29

Gave me a refund on a hat. Told me they couldn’t do collection on it due to current government regulations. But I paid for delivery then the hat was out of stock. Why not just say that. No need to lie

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Peter Crocombe 02 April 2020, 00:08

The PuttOut mirror I bought from Capital Golf had a crack in it, as well as clearly being used. I emailed them with photos on arrival and asked if anything could be done; given the current climate and not being able to leave the house to return the product. I have still not heard back and I certainly won’t be purchasing from here again in light of this. I live in London and was hoping to be impressed by their service, seeing as their shop is close to me. I will be telling my golfing network to avoid at all costs at the moment!