Company Details

When I first saw Astra on the Amazon web site the read up was quite impressive but being very reasonably priced I obviously wondered what the equipment would be like and how easy it would be to install and operate. It turned out that the equipment was excellent, the service I received from the manufacturers was second to none and the whole installation was carried out and assisted by Astra without any problems whatsoever. I must say that since using the equipment I am impressed and content with the company and equipment which is a great relief when you often purchase on line and find yourself abandoned immediately after you have paid. This was by no means the case with Astra as nothing appeared too much of a problem for James their `MD and even my installer was impressed by the service we received. It is now a few weeks on since the installation and to date everything is running in an excellent fashion.

Excellent service, quick delivery, thankyou.

Really easy to install as standard using 3 wires, positive,negative & ignition switched wire, just used a light up tester. App is easy to use too nothing complicated. No sim card to install, simple to activate. Used it few trips today,Pleased so far. Sends alerts when engine starts and stops,shows speed,distance,etc.lots to view. I would like to add an immobiliser in to it in future.

Look no further if your after a secure tracker!! Did my research and these are the ones, British company that make the devices/app/Web interface which is solid and seamless. No bloatware or spyware like some of the other foreign devices can manifest. Customer support is above and beyond, device was easy to install and setup with loads of online help also. And this device came with 5 years worth of service and warranty with no hidden costs/upgrade or bank info needed. I feel safe using the SmartFleet device/app with my car.

I needed help with my tracking system and they were the only company that helped really wanted to assist. I sent them my tracking device and they sent it back a couple days later even better. Super happy both staff super helpful especially James knowledgeable technical support and great customer service and price . I'll be Back in future or recommending First Class !

I recently purchased a battery tracking device from Astra Telematics. There were some initial activation issues, but the level of support and responsiveness from James in resolving the issues was superb. The issues were all dealt with very promptly and then going above and beyond, James not only advised me about the best settings for my particular circumstances in using the tracker, but he also made a point of staying in touch to check that all was working as it should. Overall, I could not have asked for more in terms of customer service - it was first class!

I currently have two live Astra GPS trackers, I've self hosted my own open source tracking solution for nearly a decade but ran into a few problems recently, the team at Astratelematics helped me diagnose an ongoing issue and migrated me onto their own hosted solution and SIM. I can't thank them enough for getting me back online reliably which is key. James in support is super responsive and patient when dealing with technical issues. Their tracking solution SmartFleet is in a different league compared to my old open source solution, it's getting regular updates which is also critical from a consumer perspective. Overall I can't recommend the team at AstraTelematics enough, the hardware is top quality, not tied into an expensive hosting solution and you have the ability to configure all of the parameters yourself with a serial cable so very future proof.

Recently purchased the tracking system for my car to help with insurance. System works great and customer service are very helpful and super friendly. Definitely recommend to any1 needing this system also.

I recently began using a new tracking device from Astra Telematics, and I couldn't be happier with the level of support I received from James. He was incredibly helpful and responsive throughout the entire process, answering all my questions and concerns in a timely manner. Even on a weekend, he was quick to offer assistance and ensure that I had everything I needed to get started. The device itself has been excellent, but it's the outstanding customer service that really sets Astra Telematics apart. I highly recommend them to anyone in need of reliable tracking solutions.