, , , GB
Technician friendly and on time. The machine was delivered on time as well. Technician helped to place it where it was most workable and the delivery man removed old machine. The Technician then explained working of the machine. We are now confident to use the machine - all very satisfactory. Thank you.
Clare was a wonderful help from start to finish and set us up with a new photocopier. The process was friendly and painless! Thank you so much :)
Efficient removal and installation of machinery
ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in the office! We find the automatic sending of the ink refills very handy and the support team work very well with our IT support team should we have any issues which thankfully are kept at a minimum. We really enjoy having ASL as a supplier to our business. Thank you for looking after us! Busy Bee Recruitment Ltd
Amanda was amazing and she went out of her way to help us. I can not thank her enough for all of her help, she was patient, kind and managed to sort us a workaround to ensure we could keep printing. She also went out of her way to look into other potential fixes and called me back to ensure I was up to date with everything.
Amanda is amazing!!! She has always been so helpful and calm. She knows her "stuff" and nothing is too much trouble for her. She is truly an asset to the ASL Group.
The engineer that arrived on site was incredibly professional, tenacious and demonstrated exemplary customer service combined with product knowledge. Not only was the issue resolved the same day the engineer took the time to explain exactly what had happened and why it wont happen again because the issue had been looked at thoroughly and completely resolved.
The knowledge and experience Dave Lloyd has, gives me so much confidence in that I know the job will be done second to none. I have worked at my company for 17 years and have built up a fantastic rapport with Dave. Mike Edwin will consistently give valued advice with the best deals and will always assist me if I experience any issues with regard to repairs or consumables. Thank you
We use ASL more and more as they continually perform better and better for us.
