Millhouse Business Centre, Station Road, DE74 2NJ, Castle Donington, GB
Nigel dealt with my application from start to finish. He was outstanding keeping up to date and ensuring I understood everything.
Abigail T was what made my experience the best! She went above and beyond to make sure I was getting what I wanted! I even had a number to reach her just incase I had any questions while filling out my information! She kept me up to date all the way through my application. She was amazing!
Thank you for all your help. I feel very good because your service is very good, friendly and the process is fast. And I feel very happy and satisfied
Fantastic service, Joe Barrie helped me all the way, great communication and guidance throughout the process. 10/10 would highly recommend!
I was the Guarantor for my son's car loan. While under warranty, it broke down with various faults, so it was handed back to the garage, as the place was a complete joke. However, the Finance Advisor told us that mileage charges are in the agreement under the Consumer Rights Act 2015, whereby the dealer is entitled to make a fair deduction for usage. They said my son drove over 4000 miles, which I doubt as the car has been to the garage five times in eight weeks and has not been used. I was then put under pressure to sign off on £900 as Midland told me there could be extra charges if I didn't. My son spoke with a friend who owns Stadium Motors in Sunderland and informed us that unless we have signed or been made aware of the mileage clause in the contract the mileage clause was unlawful and use the FCA to get our money back. I read the contract and no mention of these charges anywhere as well as not been informed by the garage of this mileage clause. Once I informed Midland Credit that they would be reported to the FCA they backed down and the garage returned our money. Midland Credit then told me that they agreed to waive the deduction on this occasion, as a gesture of goodwill which was complete rubbish as they didn't want an investigation into their shady business dealing by the FCA.
Very helpful
Carys has been extremely helpful in arranging my car finance. I have a poor credit history but have worked hard to get back on track. Midland Credit have given me the chance and taken this into account. Carys has been extremely helpful throughout the whole process and has replied to all communications really quickly. Would absolutely recommend Midland Credit to anybody. The interest is higher but that's to be expected for people with poor credit and they worked with me to ensure my monthly payments are manageable. Thank you Carys and Midland Credit for helping to buy my first car!!
Great communication, very helpful
From start to finish the process was made so easy due to the friendly staff (Ben & Cameron) and they helped each step of the way, no pressure just good old plain advice and guidance
Made things straightforward and got it done really fast, would recommend 100%
Made things very easy and simplest
Dawn was fantastic. This was all sorted and finalised in less than 24 hours !! Thank you! Connor
Nice experience
The costumer service was brilliant. Mr Adrian was a amazing and helpful.
I recently purchased a car from a local garage and they recommend me to use Midland Credit. They put me in contact with Ben H who works for the company and he helped me with getting finance quotes for my first test driven car and then for the one I ended up getting. Everything went smooth and I didn’t feel pressured. Thank you Ben for all your help! :)
Words cannot describe the awesome level of Service that I received from Abigail Tilly. When other credit companies refused my business, Abigail went the extra mile to secure Finance for myself for which I am eternally grateful. My Business survival was basically in her hands and Abi delivered. Thank you, Thank you Abi You are truly an asset to Mibland Credit and the customers you serve. Mike Field
Very easy so straight forward and very helpful friendly staff from start to finish only took 3 phone calls and done Dawn and Natalie are spot on credit to the company.
Absolutely exceptional service from first contact to purchase completion (less than 24 hours) Joseph was superb. Fast and efficient and handled everything in a very proffesional manner. Thank you!!
Best company by far no messing around
Absolutely amazing fast and efficient service from start to finish by Carys, changed my mind a few times on vehicles , but none the less, nothing was too much trouble
