Company Details

very happy ,couldn't be better.

Over the last couple of weeks, I have made two purchases of Ecoled down lights from this company. Procurement went extremely well (next day delivery), and the end result of the lights post fitting is just perfect. Our electricity consmptions for lighting the two rooms I have uprated and dropped from 600W to just 45W - unbelievable, but true! Lighting is obviously different (localised instead of flood), but now looks modern Very pleased.

I have dealt with this company before and found them very good and would use them again and recommend them to others.

When the initial order went astray with the carrier, a replacement order was arranged immediately with no problem and arrived next day.

I have already ordered twice and probably I will order again from this retailer. Their products are of excellent quality and their delivery prompt. What else can one ask for?

Very pleased with the icage downlight fittings excellent quality and the Philips LED bulbs 4200k WOW they are awsome so bright and a great colour.

I haven't installed the down-lighters yet, but by all accounts the Aurora units are very good and do seem to be of good quality. I found the guy on the phone very helpful, being completely ignorant of LED technology I took his recommendation on what to buy. My electrician is about to install the units, so I'll find out in due course how they work etc. but so far so good. Delivery was amazingly quick - next day, so no complaints there. The Aurora units are not the cheapest but they do look pretty good in the brushed satin nickel finish. As far as I can tell the price was very competitive too. So far I'd have no hesitation in recommending Downlights Direct.

Can't fault this company for service and speedy delivery. Our custom made switch arrived two days after order - excellent service!

Had to call the technical helpline as neither of the items I bought contained the correct instructions, but they were very helpful and knowledgeable and had things working in no time. Would definitely recommend

Very fast transaction, information I was sent was accurate, product fantastic in my new kitchen, thank you!

very helpful, and speedy delivery.

The technical advice was clear and quick, as was the free delivery. One item was incorrectly supplied and the problem was solved with a brief phonecall. A replacement item arrived the next day and we were not even required to return the incorrect item! Very impressive.

Simple, timely service with goods dispatched and received very quickly. Excellent all round.

I ordered it and it arrived the next day with a couple of text messages to let me know a one hour time slot. Very impressed and would use again.

Web site easy to follow and the order process straightforward. The goods came quickly and well packed.

There was a shipping error with my order, normally this would have knocked down the rating. I had ordered 2 switches and only got 1 last week. I contacted by telephone, and the service i got was brilliant, very polite and apologetic, I was promised the second switch on Tuesday, fair do, was a bank hol Monday after all. Sure enough the second switch arrived. As I say i would normally have marked down the rating for the error in the first place, but in this case it shows that the company is as interested in its after sales service as it is in selling you the product. Really are a friendly company to deal with and I for one would have no reservations about recommending down lights direct to any friend or family member.

Excellent service and phone help

Got our order in good time - when ordering it was clear what the product was and what accessories we needed to make it all work!

incredibly fast delivery, well-priced. I never rate, but this co. is good.

These wall lights are absolutely fantastic and make all the difference to our new dining room.