, , Heraklion, GR
excellent for courtesy and professionalism; also for being cheap and for being very simple in the various rental, car delivery and return procedures
Great services, directly at the airport (Heraklion), car new (9500km) and clean, no hidden fees, full insurance, low prices, in one word : PERFECT
The service provided was outstanding. Despite our flight being delayed, a representative greeted us at the airport with a warm smile. We rented a car for a week, which performed excellently; however, it unfortunately failed to start due to a flat battery while we were at Limnoupolis water park. Upon contacting the company, recovery assistance arrived within 15 minutes. Overall, it was a very positive experience. I highly recommend Cretarent.
Very nice service.
Noleggio tramite il sito Internet di cretarent. Abbiamo trovato una signorina ad attenderci all’aeroporto. Tutto perfetto e senza problemi. Da notare che sul contratto (firmato in aeroporto alla consegna della macchina) e’ stato indicato espressamente “only on asphalt, no Ballos”. Noi per andarci abbiamo quindi noleggiato una jeep in loco.
Very nice experience. All was good for us. We had good cooperation, all was in time what we agreed and the price for our car Fiat Panda was very correct!
Sono stato a Creta per una settimana di vacanza con la mia famiglia e abbiamo optato per questo noleggio, in quanto economico. Come previsto all’arrivo ci aspettava una ragazza che ci ha accompagnato all’auto, che era della categoria richiesta, dotata di seggiolino per bambini come da prenotazione. L’auto non era nuovissima, però perfettamente funzionante e non ci sono stati problemi di nessun tipo, anche alla riconsegna.
Our flight to Heraklion arrived early and nobody was there to meet us. A quick phone call to the number provided brought the Cretarent agent within a couple of minutes. She walked us to the car just outside Arrivals and we drive out of the airport 40 minutes after landing. Returning the car was just as easy. We paid when we picked up the car. It was fully insured for 2 drivers with NO EXCESS or deposit. Car was in good condition with a quarter tank of fuel. I don't like this system. I think full-to-full is the fairest way. However, Cretarent was significantly cheaper than any other car rental firms we found.
Minibus collected from Chania Airport, After 2 hours of driving we realised there was no AC so had to drive with windows down, rear windows did not open so very uncomfortable for people Sat in the back, dirty seats, radio not working. Overall a very tatty minibus for the cost. I should have returned it there and then but that would have been 1 day of my 7 day holiday wasted. Also during an emergency stop 2 days before handing back I had to use the hand break as foot brake didnt stop in time and only going 40kmph. Terrible experience and when I return I will not be using Cretarent.
We are a couple in our 50s from the UK first time visit to Crete. We wanted to see this little country so rented a car from Cretarent. Amazing experience from moment I made the booking for an SUV for 7 days collection from Hekaklion Airport and to the point of returning the car to the same collection point. The car cost us 321 euros for the week with no extras as insurance and 2nd driver are included in that price. Alex started to Watsapp us the day before we were due to fly, he met us at the airport when we landed at 2am, he was super friendly, very professional and easy to get on with. He processed our forms, took credit card details, ran ID checks in no time and walked with us to the car while we had relaxed conversation with him along the way. We got an older Rav4 with the body that looked like it's seen some wars in its lifetime, but it was perfect for the Crete roads. The car was reliable, a tough working horse and didn't need to look pretty to tackle the mountain roads. We visited Old Chania, Kissamos Bay, Milatos, Malia, St George Monastery, Vassikilis Olive Factory with this car which never let us down. Great service from Cretarent and would use them again.
Good price, no hidden charges, easy pick up and return. We picked vehicle up around midnight and for first night were staying at a hotel. We followed the lady from Cretarent as she took us to our hotel. Would take no money. Excellent service.
Brilliant, nearly everytime I use a car hire company abroad there is always a hidden catch around insurance costs. Not this time. I booked online needing a car for two weeks and was met upon my arrival at Heraklion Airport by a friendly and helpful english speaking representative. He helped us with the short walk to the car, completed paperwork and we paid. The car was a new twingo with aircon and was spotless. The car was perfect for the holiday. The price too was among the cheapest around. I will definitely be using this firm again and could reccomend to anyone wanting a hassle free car hire...
What can I say about cretarent...? Probably the best car rental company I have ever dealt with. From the initial booking to being met by the lovely Maria at arrivals. A hassle free experience all round..!! No big deposits and unlimited mileage a big plus. Car modern with fantastic air-conditioning. If in crete don't rent anywhere else. Brilliant company 👌👌👍
Amazing service, very attentive. I’ve had a hit and they have cover everything. Trust and professional service
Extremely happy with our experience, from booking to returning the car A++++ service
We ordered by internet a small automatic, diesel for 13 days in June 2019. We have payed 384€ by cash on arrival. The car was a Citroen C3 with GPS, all insurance, rather old but OK. No problem while our holydays, At the end, we left the car at the airport, the keys in the gloves box. Good price, good car, friendly staff, all was perfect. I recommend.
Dal 12 al 19 giugno ho affittato una hunday i20 da Cretarent in categoria C come fascia di prezzo, 155€ Consegna senza carta di credito con pagamento cash o con psypal, accessori tipo seggiolino e doppio guidatore gratis. Personale disponibile e cordiale. Voto 10 e lode, lo consiglio assolutamente Ahhh dimenticavo auto con 20000 km quindi nuova
Fanno base in un baretto, utilizzando uno dei tavoli esterni. Pagamento in anticipo con Paypal o da loro anche con carta di credito. Senza ricevuta. Avevamo prenotato una Fiat Doblò perchè in 5 con 5 valige. L'auto aveva 103.000 km, non era pulita (lavaggio veloce esterno, polvere all'interno) ed era macchiata dall'utilizzo uso spiaggia di qualche anno. Quindi la sensazione generale era di un veicolo sfruttato e non pulito. Ma il motore è stata la vera chicca: un diesel sfruttatissimo che non aveva più potenza: in prima in salita bisognava sfruttare la propria bravura con la frizione, tra prima e seconda un abisso! O tiravi le marce oppure non potevi marciare in maniera fluida. Fatto notare al proprietario, mi ha detto che non sono capace di guidare una diesel (in 25 anni di guida ne ho guidate più di 10 solo diesel) e lo invito a fare un giro insieme: tira la prima e la seconda a 4.000 giri e per farlo nella concitazione gli rimane la pallina del cambio in mano... Le benzina necessitano di arrivare più su come giri, le diesel danno la coppia massima tra 1500-2000 giri. Il suo modo di fare mi ha confermato che il veicolo non era in grande forma. Ho scelto questa compagnia perchè più economica, ma se volete un veicolo fresco, pulito e performante...scegliete altra compagnia. Inoltre l'intimidazione di non andare a Balos non sta nè in cielo nè in terra.
Avevo prenotato un auto nella settimana di ferragosto, da ritirare in aeroporto di Heraklion. Una volta arrivati, ci accoglie un loro dipendente che ci accompagna sotto al chiosco di un bar (quindi non hanno una loro vera postazione, almeno così ci è sembrato). A quel punto un altro dipendente ci avvisa che erano disponibili solo auto con cambio automatico. Avendo fatto presente che non ho mai guidato questo tipo di vettura, non vuole darcela ed aggiunge che se avessimo voluto aspettare un auto a cambio sequenziale, avremmo dovuto aspettare due ore. Altrimenti, aggiunge, che potevamo benissimo andare a chiedere ad altri autonoleggi. Quindi, in completa noncuranza, ci lasciano a noi stessi. Per fortuna alla fine abbiamo trovato altro.
Rented a car from 9 to 17 may 2018. My request was answered immediately and offered a very competitive price. Brought to the hotel a brand new car from the salon!!! At the end of the rental period left the keys at the reception . Very happy.
