Company Details

I had the pleasure of receiving the service from Abby from the Renewal Department, and I couldn't be more impressed with her exceptional service. Abby made the rental agreement renewal process incredibly seamless and stress-free. Her proactive communication ensured that I was always in the loop regarding the progress. If only all agents had Abby's remarkable attitude and dedication to customer satisfaction, the world would be a better place. Thank you, Abby, for delivering the best service possible.

Mr Thomas Chan responded to my email promptly and with his support I have peace of mind on letting matters of my apartment.

Overall great experience! Thanks to Abby from the Renewal Department, my partner and I could quickly and easily renew our tenancy contract for another year.

I rented via Life Residential in Canary Wharf and my overall exercise was good. I like that they use IT tools to onboard and further manage the renting process which I think is helpful. My property manager Lorretta was professional and nice.

Everything has arranged seamlessly and very professionally by Abby (Gooptu) in extended tenancy of the apartment at 62 Moore House London E14 9NL and would like to send my thanks and appreciation in return Many thanks

Abbey Gooptu provided a first class service for the renewal of tenancy. i cannot speak highly enough of her.

Abby Gooptu has done an excellent job in negotiating and renewing the letting of my apartment in Hayes. Mary.

Abby and the Life Residential team have been extremely helpful and responsive throughout my tenancy.

Abby in Renewals did a great job of negotiating the rent renewal between myself and the tenant. She was polite, very quick to respond and negotiated a fair settlement.

The service provided by my building manager Thomas Chan is great. The hinge on my balcony door came loose and Thomas was too kind to arrange this even outside his normal working hours just so that the door can be fixed as soon as possible. Thank you so much Thomas. Really appreciate it.

I had an excellent experience with Life Residential's tenancy agent. From the moment I inquired about a property to the day I moved in, their service was great. The agents are professional, responsive, and ensure a smooth transition for you. Any questions or concerns I had were addressed promptly, making the whole process stress-free. I highly recommend Life Residential to anyone in search of a reliable and customer-focused tenancy agent. Their dedication to client satisfaction truly sets them apart.

We recently met our new property manager Thomas Chan at our flat. Thomas was extremely helpful with suggestions and he immediately supplied us with information he had researched. We have had good service from the lettings teams and property managers and hope it will continue.

Ms Abby Gooptu of the Renewal Dept has been very efficient and helpful in assisting the renewal of the tenancy agreement for 56 Waterside. Ms Eliza WM Chiu (owner)

I was using LiFE Residential for 4 years and never experienced any issues with property support or customer care. My manager - Abi was always fast in response and even available after office hours. I got full coverage from setting-up my utility bills and all the way up to the final property cleaning. I have no unexpected surprises during my deposit release at the end of tenancy either. Surely next time I rent - LiFE Residential will be my first choice.

Very easy and straightforward. Abby from the Renewals Department was able to help us get our landlord to accept to our offer for negotiation of rent. It was all really smooth and Abby was supportive in the process. Thank you!

Straightforward and hassle free. Abby was prompt, courteous and was able to work out a good renewal option for my wife and I. Splendid job!

I genuinely have nothing to complain about. Alisha was my property manager for a decent spell of my tenure and each time I ran in to an issue, she was able to respond/sort it out rather quickly. She also made the End Of Tenancy process far smoother than I anticipated, so I am genuienly pleased with that. Keep up the good work. Thank you!

We have been with Life Residential for a third year now. And although there have been ups and downs (especially with the process of transitioning from one property manager to another where we have had 3 managers changed in a row within literally the period of 3 months and nobody bothered making us aware of the fact that actually a new property manager has been assigned to us at any given moment) I would characterize Life Residential as a quite decent and reliable realty agency. It is worthwhile to mention that our recent property manager - Georgia Hurley - has been very helpful in eventually resolving our problem with the boiler. For the last few months we have been experiencing quite an inconvenience with hot water pressure / hot water supply and all attempts to remedy the situation remained without success. However, when Georgia stepped in we had our boiler tank replaced rather promptly and voilà - we are back into civilization with hot water coming out of the tap :) I would like once again to thank Georgia for the smooth assistance on the matter and hope that all our queries will be dealt with in the future in the same propmt manner.

Very pleased that our property manager, Szilvia Nemeth, and the team achieved a smooth tenancy renewal to our mutual satisfaction. Pro-actively and efficiently handled throughout.

Shocking. I hope this review helps any private landlord considering whether to use Life Residential to make an informed decision. They have managed my property for nearly two years, and during that time, a set of keys has been lost, the carpet has been burned and destroyed by the tenant, a door handle was removed and not replaced leaving the property open to the outside and unsecured, unknown charges have been added to my account without invoices, and a worthless checkout report was undertaken which did not effectively document a large proportion of damage to my property. I have paid them approximately £10,000 and for this, by lack of management and disorganisation they have at least caused double this figure in damage to my property. They recommend a tenant to me who had bad credit, and lived in squalor. Having Life Residential involved in this matter has onward implications that I am still feeling the consequences of. Therefore, I hope I can save any landlord the stress and financial loss I have suffered as a direct result of having instructed life Residential to manage my asset, as it has been a very bad choice.